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The repetition of supporting all marketing procedures to alike core messaging for a reliable customer experience with your product. Through integrated marketing, communication strategies such as display ads, landing pages, email marketing, direct mail marketing, and product catalogs work in the same direction for your marketing goals. An example is making your call to action (CTA) consistent across all online and offline tactics for a particular campaign.
What
is integrated marketing?
Integrated marketing is a strategy that delivers a unified message across all marketing channels your brand uses. This provides consistency wherever customers choose to interact with a company.
Without a coherent marketing strategy, you risk sending mixed messages or communicating in a disconnected voice. This can make your brand feel fragmented and disorganized to your customers.
For example, whether a user is viewing marketing content on desktop or mobile, the experience and message should remain the same. Likewise, a customer who asks questions via an automated Chabot on your website should receive the same service as if they were on a call with a real sales representative.
Given the complexity of digital marketing channels, integrated marketing
usually doesn't happen without focused planning and effort. However, the
investment is worth it.
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Why is integrated marketing important?
Integrated marketing is a concept that is important for any marketer and
business owner to understand, especially considering that it takes an average
of 6 touches to generate a sales lead. Placing your ads on different channels
can help you get the awareness you need to drive sales.
Most customers prefer to wait until they know more about a product before making a purchase. Integrated marketing delivers a large amount of information to customers through diverse channels, which can make all the difference in terms of making sales and locking in loyal customers.
Consumers are bombarded with ads—and as a result, they're learning how to make them work. This is extra true for earlier consumers.
Studies show that millennials dislike traditional marketing. But millennials say they trust YouTube and social media influencers. They are also very responsible for word of mouth endorsements.
Integrated
Marketing Guidelines
A great way to remember the principles of integrated marketing when designing a campaign is through the "4 Cs".
1. Harmony
The different parts of your campaign should convey a cohesive message. Consumers will see your campaign components on their phones, TV, billboards and the Internet. You want those ingredients to connect naturally so they create a clear image in the consumer's mind.
2. Consistency
All components of your integrated marketing campaign should have the same
format as the others.
This does not mean that they have to be carbon copies of each other. But
just as the Apple Store looks like Apple's website, so should your campaign
pieces. Focus on your logo, your color scheme and your slogan, and use them
consistently throughout every part of your campaign.
3. Continuity
Your campaign wants to have a usual flow.
Think of your campaign as a storytelling exercise. All parts of the
campaign need to tell the same story. They don't always have to tell it in
exact order — after all, stories with flashbacks or fast-forwards are fun. But
each new component should build on what you've already done.
4. Complementary
Your messages work best when they're together. In an ideal campaign, the total will be better than the amount of its parts. Each new funny, interesting, or visually stunning component will add to the overall appeal of your campaign.
Types
of integrated marketing communications
Integrated Marketing Communications (IMC) is a marketing method that uses all available channels to reach a target audience. This may include advertising, public relations, direct marketing, social media, SEO, paid search, email, and landing pages.
• Paid advertising is paid communication usually through print, television, radio, apps, or banner ads. Advertising can extent an extensive audience with a reliable brand message.
• Public affairs refers to how you absorb with the public, including digital media affairs, crisis communications, and problems management. An organization's public image can be promoted through public relations by building relationships with key audiences.
• In direct marketing, you communicate directly with potential customers by telephone or direct mail. This is an effective way to deliver a personalized message to them.
• Social media marketing can be a countless way to build a public around your product and reach potential customers. Social media stages like Facebook, TikTok, Instagram, and LinkedIn can help you to involve your customers.
• Search Engine Optimization (SEO) is improving a website to seem higher in search engine results. This allows potential customers to find your website and learn about what you have to offer.
• Using paid search, organizations can bid on keywords that potential customers are searching for. This allows them to reach potential customers who are actively looking for your product.
• Email is a form of direct marketing that allows organizations to send messages directly to potential and existing customers. Email can be a great way to stay in touch with customers and promote new products or services.
• A landing page is a web page that adapts visitors into tips or customers. This often includes a form that allows visitors to provide their contact information. Your business can benefit greatly from landing pages as they can increase conversion rates.
What
are the characteristics of integrated marketing communications?
The characteristics of an integrated marketing campaign are often referred to as the "Four Cs." These are
• Congruency: The message conveyed by one channel must be consistent with that of another channel.
• Consistency: Beyond harmony, our voices should not only say the same thing, or things in harmony, but they should also have the same tone and tone.
Continuity: When one channel is on pause, for whatever reason, the other must maintain the signal.
• Complementary: Your various channels must be consistent, consistent and coherent—but they must also overlap.
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